Director of Project Management Office (PMO)

Director of Project Management Office (PMO)

Job Description

• Provides experience and leadership in the project management or program management discipline
• Identifies, hires, develops, mentors, coaches, and retains project management talent to cultivate the next level of project management leaders
• Coordinates with multiple departments, including sales, delivery, engineering, manufacturing, and service, to supply superior solutions and ensure total customer satisfaction and MCFI profitability
• Coordinates with technical resources and vendors to budget, sell, and implement multiple systems in various applications for a customer(s) at multiple locations. At times, for strategic customer projects or programs, acts in a direct execution role, acting as the primary customer interface, responsible for financial and commercial decisions
• Responsible for financial negotiations with the customer and developing long-term joint goals and objectives for both organizations
• Responsible for significant customer revenue opportunity creation, project pursuit, proposal development, negotiation, and order closing
• Typically leads multiple project efforts or large projects with high risk, subcontractors, high dollar value or various resources
  Responsible for the technical solutions created by your team or others and must collaborate with customers and other associates for the best solution
• Position will require frequent updates to management and customers for work status updates

Qualifications

• BSEE or BSME Engineering degree or equivalent work experience or educational background
• At least 15+ years in the industry, with 10 years in a PM role
• PMP Qualified required
• PMI Certified preferred
• Excellent interpersonal skills for collaboration and teamwork
• Proven project leadership on demanding applications and solutions
• Proven performance in stressful environments
• Excellent oral and written communication and presentation skills are required
• Proven and recognized project management leader in specific technologies and/or solutions
• Work duties could be performed on weekends or holidays to fulfill customer commitments
• Willing to address conflicts in a timely and professional manner
• Duties will require travel and physical work such as climbing and carrying heavy loads
• Duties in industrial facilities with harsh environments will be required

Required Leadership, Interpersonal, Business and Technical Skills/Abilities:

Leadership

• Must work well within a team environment and provide input and feedback to both associates and customers for activity planning and technical solutions
• Must be able to lead the planned activities for multiple projects and be accountable for the success or failure of the solution
• Strong ability to proactively identify, mitigate, and resolve complex execution risks and project issues
• Lead team of 2-20 technical associates for the delivery of multiple applications or solutions
• Must adapt to dramatic changes in customer requirements and be flexible to accommodate changes without impacting financials or employee morale
• Must be seen as a direct communicator, listing financial and time impacts to management and the customer
• Must be able to identify, understand, and communicate customer goals at the following levels: corporate, business unit, plant, process and system
• Must be able to identify customer pain and opportunity and match specific technical resources, products and solutions to customer needs
• Must be able to think consequentially in all aspects of the significant customer relationship, including the ability to identify issues, whether commercial, technical, or schedule-related, before they occur
• Requires the ability to present project activity and financial updates on projects/applications to a large audience of customers and/or associates

Interpersonal

• High level of project team interaction
• Must provide practical and positive feedback based on listening skills focused on successful project/customer systems and take ownership of project success
• Requires collaboration and teamwork with vendors, other engineering locations, design, manufacturing and management
• Requires the ability to communicate customer feedback to management and be willing to take risks on specific technical/commercial investments to further MCFI's capabilities in an industry or application
• Requires a high level of conflict resolution skills and is willing to make difficult decisions specific to resource planning and/or utilization of associates
• Motivate and engage customers and MCFI resources in achieving required goals
• High desire to coach, mentor and develop less experienced talent

Business

• The role requires complete project ownership of applications ranging from $50K to $20M+, including activity planning, scheduling, technical reviews, time management of resources, purchasing, invoicing, change order management, and financial success of the application.
• Subcontractor selection and management required
• Expense management required
• This role requires a high-level understanding of the Percentage of Complete Accounting (Earned Revenue) based financials.
• Ability to work in a Matrix Leadership environment, as project activity will span multiple MCFI locations and resources
• Must be able to clearly define, resource, and execute an account strategy that increases the existing revenue delivered to multi-million dollar annual revenue of the assigned customer(s) to target margins and profitability
• Complete ownership, understanding, and growth of the customer relationships that provide revenue within the assigned area
• Develop and manage key and strategic partnerships with vendors and/or subcontractors as required
• Establish and be responsible for achieving an annual new order bookings target for the assigned primary customer relationship(s), including maintaining a specified "As Bid" margin level(s) and labor-to-buyout bookings mix

Technical

• Leadership and overall responsibility for the execution of activities required for project delivery excellence, including technical, financial and commercial aspects of projects
• Proven ability to create, implement, monitor, and improve Project Management Institute (PMI) or equivalent Project Management methodologies, standards and systems
• The focal point for the implementation and creation of new project management tools that will be utilized across the enterprise
• Expert level of understanding of MCFI's systems
• Should have expert-level competency for extracting the maximum value for MCFI products and services within assigned major customer relationships
• Responsible for tracking active project pursuits and proposals with the assigned customer relationship(s)